IBM Doc Buddy enables you to search error messages of IBM Z software products in both the online or offline environment on your mobile device – it can be a perfect replacement for LookAt, a z/OS message tool for which support is no longer available. Doc Buddy is available in both Apple App Store and Google Play.

Troubleshooting quickly with easy access to IBM Z messages documentation:

You can install the app on your smartphone or tablet, and start a new and modern way of working in the Z world. With IBM Doc Buddy, you’ll find explanations for IBM Z product messages within seconds, even if you don’t have an Internet connection. And for quick, easy access to the troubleshooting information you need most often, you can also bookmark error message explanations. Apart from z/OS, z/VSE and z/VM, IBM Doc Buddy integrates the messages from products such as WebSphere MQ, z/TPF, CICS, IMS, Db2 for z/OS and many more.

Easy access to support

At the end of each message, you can find cross-references to the relevant IBM Support Portal pages to help with the troubleshooting tasks. You can also save IBM Support or your colleagues’ contact information in IBM Doc Buddy so that you can easily get further assistance when you need it.

On the Account tab, IBM Doc Buddy provides Red Alerts notifications. When you tap on a Red Alert title, you are directed to detailed information in the Red Alerts subscription service website.

More content, and more than content:

In IBM Doc Buddy, you’ll find the latest news from IBM Z as well as thoughts and opinions from our mainframe experts, including:

  • Mainframe events and announcements: From the new Home tab, you can browse important mainframe information in the Top news section.
  • Videos and blogs: Under each product column, you’ll find blogs and videos to help you learn more about IBM Z. The content is classified into product basics and new features to facilitate navigation.
  • Opinions and tips: Do you want to hear from IBM senior technical staff members and executives? Subscribe to their personal columns to hear their thoughts and learn some tips and tricks for your product.

With IBM Doc Buddy, you can start a new way of working with your mobile device!

Nina Song

Nina Song

Information Developer at IBM China
Nina joined IBM China Development Lab as an information developer in 2016. She has worked on the information development for IBM Z product z/TPF.
Nina Song

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Emily Sui

Emily Sui

Information Developer at IBM China
Emily joined IBM China Development Lab as an information developer in 2010. She has worked on the information development for IBM Z products, including z/TPF and IMS.
Emily Sui

Latest posts by Emily Sui (see all)

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